Delivery Information

Deliveries:

Due to COVID-19, you may experience delay in orders with Ali And Alaia Corp. and it may take longer than usual as we will do our best to keep wait to a minimum. If you use our standard delivery service (FREE on all orders over $200), We  only ship products using UPS & FEDEX as they are more reliable, and you can be assured of a speedy service.

If you do need any assistance or have any questions, please don’t hesitate to call our friendly team and we will be happy to assist you.

Standard Delivery

Standard Delivery is delivery to you within 3-5 working days of despatch date

Express Delivery

Express Delivery is delivery to you within 1-2 working days. For example, if you order on a Monday, you can expect delivery by Wednesday. If you order on a Thursday, you can expect delivery by the following Monday. If you order on a Thursday or Friday you can expect delivery by the following Monday. Orders will be sent via UPS, & FEDEX , with full tracking.

Next Day Delivery

Next Day Delivery is delivery to you on the following working day. Your order will be despatched via UPS & FEDEX  and you’ll get full tracking information including a time slot for the delivery.

Parcel Tracking

If your order status shows “Unfulfilled”,  this means your order has not yet been despatched from our warehouse. You will receive a confirmation email from us when your order is sent to you.

As with our Standard Delivery, all parcels are delivered by UPS, & FEDEX 

. Every order we send out is tracked which means you can rest assured knowing your order will be delivered securely to you.

When you receive your tracking no. from us, you can see updates from our courier about the delivery time for your parcel.

Non-Delivered Items

If you give us an incorrect or incomplete address, or our courier returns your parcel to us because it was undeliverable  and after they leave a card with you, we will unfortunately have to charge you to send the item out to you a second time. This charge will vary according to the weight and value of your order.